Data Privacy, Protection.
This data privacy, protection, and cookie policy describe your privacy rights regarding Uptawk (“we”, “us” or “our”) collection, use, storage, sharing and protection of your personal information. It applies to our website. This Data Privacy, Protection, and Cookie Policy (the “Privacy Policy”) will help you understand how we use your information and what we do with it.
However, this Privacy Policy does not apply to services that are not owned or controlled by Uptawk, including third-party websites. Our goal is to handle personal data provided to us in compliance with applicable data privacy and protection laws. This Privacy Policy applies to all forms of systems, operations, and processes within the Uptawk environment that involve the collection, storage, use, transmission, and disposal of Personal Information.
We respect the privacy of our online visitors and registered users (“Users”) as such we will take reasonable steps to protect your information. To use our website or any of our products or services, your consent is required for the use of your data as described in this Privacy Policy.
1.0 DATA PROCESSING
We collect data you give us voluntarily (for example, an email address). We also collect data automatically (for example, your IP address).
You may be asked to provide us information about yourself when you register for and/or use the Service. This information includes: full name, phone number, email, date of birth,
To use our Service and register an account, you will need to provide Required Information. You will be able to use the Service even if you do not give this data to us, but some Service’s functionality may be limited to you (for example, if you do not register an account, you will not be able to open a business, stock your store).
Sometimes you may also need to provide to us additional information in the communication with our Support Team in order to fulfill your request (for example, if your account was previously blocked, we may ask you to confirm your identity by providing an ID document).
When you decide to log in using Facebook, we get personal data from your Facebook account. This includes your profile image, name, and Facebook ID. Unless you opt-out on the Facebook Login screen, we will also collect other data, such as email address, gender, date of birth, friends list, and location as listed in your Facebook profile.
For more information, please refer to the Facebook Permissions Reference (describes the categories of information, which Facebook may share with third parties and the set of requirements) and to the Facebook Data policy. In addition, Facebook lets you control the choices you made when connecting your Facebook profile to the App on their Apps and Websites page.
When you log in with Google, we get your name, email address, profile picture and Google ID. We use your personal data from Google in accordance with this Privacy Policy. To know more about how Google processes your data, visit its Privacy Policy. To remove access granted to us, visit Google Permissions.
3.0 DATA PROTECTION PRINCIPLES
In our data protection practices we strive to, in particular, to provide that personal data is:
4.1. To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
4.2. To customize your experience
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences and interests.
4.3. To manage your account and provide you with customer support
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. This includes accessing your account to address technical support requests. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, notices regarding our Terms of Use or this Privacy Policy.
4.4. To communicate with you regarding your use of our Service
We communicate with you, for example, by push notifications or in the chat. As a result, you may, for example, receive a notification whether on the Website or via email that you received a new message on Uptawk. To opt out of receiving push notifications, you need to change the settings on your browser or mobile device. To opt out of certain type of emails, you need to follow unsubscribe link located in the footer of the email, by contacting our support team at [email protected] or in your profile settings.
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our users, as well as when they interacted with it, such as by clicking on links included in the message.
4.5. To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop Jiji and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of Uptawk our users like more, what categories of users use our Service. As a consequence, we often decide how to improve Uptawk based on the results obtained from this processing.
4.6. To send you marketing communications
We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers, and products of our partners. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails, by contacting our support team at [email protected], or in your profile settings.
We may also show you advertisements on the Website, and send you push notifications for marketing purposes. To opt out of receiving push notifications, you need to change the settings on your device or/and browser.
4.7. To enforce our Terms and Conditions of Use and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms of Use).
4.9. To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
4.10. To process your payments
We provide paid products and/or services within the Service. For this purpose, we use third-party services for payment processing (for example, payment processors). As a result of this processing, you will be able to make a payment and use the paid features of the Service.
We process your personal data, in particular, under the following legal bases:
5.1. your consent;
On this basis we use your cookies as described in our Cookies Policy.
5.2. to perform our contract with you;
5.3. for our (or others') legitimate interests; Under this legal basis we, in particular:
This includes, for example, sending you push notifications reminding you that you have unread messages. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often. We also take into account the potential benefits to you.
6.0 HOW TO EXERCISE YOUR RIGHTS
To be in control of your personal data, you have the following rights:
You may request a copy of your personal data collected during your use of the Service at [email protected].
Deleting your personal data: You can request erasure of your personal data by sending us an email at [email protected]
When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases, we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data (including for direct marketing purposes). You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at [email protected]
The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority.
7.0 Log Data
We want to inform you that whenever you use Uptawk Service, in a case of an error in the app I collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing my Service, the time and date of your use of the Service, and other statistics.
8.0 Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
9.0 Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
10.0 Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by Uptawk. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11.0 Children’s Privacy
The service is intended for users 18 years and above. We do not intentionally collect Personal Information from anyone younger than age 18. If we become aware that a child younger than 18 years has provided us with Personal Information, we will use reasonable efforts to delete such information from our database. If you are the parent or legal guardian of a child younger than age 18 and believe that Uptawk has collected Personal Information from your child, please send us a mail via [email protected]
12.0 Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about Uptawk Privacy Policy, do not hesitate to contact me at [email protected].
